Frequently Asked Questions
Everything you need to know about your next tech upgrade.
Are your electronic products covered by a warranty?
Yes, all electronics sold on Sales come with a standard 12-month manufacturer warranty. Some premium brands may offer extended coverage, which will be specified on the product page.
How long does shipping take for high-value items?
Standard shipping typically takes 3-5 business days. For high-value electronics, we use insured express couriers to ensure your package arrives safely within 1-2 business days.
What is your return policy for opened gadgets?
We offer a 30-day return policy. However, for electronics, the item must be in its original packaging with all accessories included. A restocking fee may apply if the factory seal is broken.
Do you offer technical support for setup?
Our dedicated tech team is available via live chat and email to assist you with initial setup, firmware updates, and troubleshooting for any device purchased through our store.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, Amex), PayPal, and secure financing options like Klarna and Affirm for larger electronics purchases.
Are the products sold on Sales brand new or refurbished?
Unless explicitly labeled as 'Certified Refurbished' in the product title, all items sold on our platform are 100% brand new and factory-sealed.